Hisamitsu Pharmaceutical Co., Inc. (hereinafter “the Company” ) intends to handle customers’ personal information, as defined by the Act on the Protection of Personal Information, based on guidelines described below.
- 1.Strict Observance of Law
The Company abides by the Act on the Protection of Personal Information as well as other laws applicable for handling of personal information, concerned government ministries’ guidelines, and the Company rules.
- 2.Acquisition and Usage of Personal Information
The Company obtains customers’ personal information such as name, address, and phone number in the process of conducting business.
When customer information is directly obtained in writing, the Company indicates the purpose of the information acquired; in other cases, the Company advises or announces the purpose. The Company, without customers’ prior consent, or unless law allows it, refrains from using customers’ personal information beyond the extent necessary for fulfilling the stated purpose.
- 3.Personal Information Management
The Company takes necessary measures to appropriately manage customers’ personal information to avert its divulgation, loss or damage, deformation, or illegal access to it. Furthermore, the Company exercises proper supervision over the employees handling personal information. When the Company entrusts personal information to the third party, the Company oversees their management of the personal information given.
- 4.Provision of Personal Information to Third Party
The Company shall not provide any ersonal information to the third party without customers’ prior consent, except in cases where laws permit, including entrusting personal information within the limitation of usage to achieve the stated purpose.
- 5.Personal Information Disclosure, Correction, and Usage Suspension
Please be advised to notify the Company customer service (below) of your request for disclosure, correction, and usage suspension of your personal information, and for a notice of the purpose. Upon receipt of your request, the Company confirms the identity of a requester, and fulfills the request in accordance with laws.
- 6.Company Structure Maintenance
The Company executes in-house staff training for all board members, employees, and temporary employees to comply with laws, concerned government ministries’ guidelines, and the Company rules. Moreover, the Company assigns a manager for handling of customers’ personal information and conducts auditing on a regular basis.
- 7.Company Contact Information
Customer Service Office: toll free number 0120-133250
Office Hours: 9：00-12：00 and 13：00-17：50 (except weekends and holidays)
Address: 2-4-1 Marunouchi, Chiyoda-ku, Tokyo, Japan 100-6330